This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.
We mainly use DHL. However, occasionally another courier will be used, if we can deliver it faster.
Upon ordering, please provide us with a working phone number as you will receive tracking updates and delivery times!
We aim to deliver on a 48 hour delivery service, operating through Monday - Friday.
If you have changed your mind, that is ok! Assuming your Online Fire Pit product hasn't left us, we can cancel your order.
Yes - Our Gas fire pits come with a UK Standard propane regulator and a 3 meter gas hose.
You can leave our Fire Pits outside all throughout the year!
Each one of our Gas fire pits, comes with an electronic igniter & a variable heat control valve.
If you view the address bar at the top of the page, you will either see HTTPS and or a Padlock, this is an indication that we have an SSL certificate - ensuring your information is private.
We use Sage Pay. A very popular plugin for online payments. Sage uses 128 bit encryption to ensure your data is secured.
We accept all major credit and debit cards, including:
We don't currently accept Paypal as a payment method.
We use Sage Pay. A very popular plugin for online payments. Sage uses 128 bit encryption to ensure your data is secure.
You will this at the Checkout screen, indicated by a padlock!
30 High St, Eccleshall
Stafford, ST21 6BZ